Review Time
They have flagged my review saying that my review contains illegal words and cases of defamation. If a customer posts an honest negative review then a company can be able to flag that review and remove it. Ive been trying to contact trustpilot to get my review back on and they haven’t been getting back to me. I also found out that business can pay money to trustpilot to flag reviews. Does that make you a reliable source to get honest reviews if you are removing reviews. Honestly the worst. I hope you are happy with the money you get from removing my review because a company can’t handle criticism. GET MY REVIEW BACK ON. YOU DISGUST ME. I WILL NEVER TRUST YOU. What’s the point in writing reviews if you delete them even after I explained the situation and you can’t seem to get back to me.
Trustpilot, Protects Scammers by Deleting Negative Comments! There are rumors that they receive money from companies to delete negative comments!
"' Consumers are raising concerns over Trustpilot’s review moderation practices, alleging that the platform selectively removes negative reviews, potentially misleading the public and compromising its credibility.""
https://www.consumerprotectionbureau.co.uk/news/concerns-grow-over-trustpilot-alleged-removel-of-negative-reviews.php
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Trustpilot is a global online review community founded in 2007 in Denmark that connects businesses and consumers through feedback. As of early 2026, the platform hosts over 330 million reviews and serves more than 60 million monthly active users.
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